Thunder Bay uPass

How do I pick up my bus pass?

To pick up or opt-in to the uPass visit the side window of the LUSU Office (SC0001) Monday to Friday between:

  • 8:45am - 4:15pm
Please email if you need to make special arrangements or if you have any questions.

When picking up your uPass

Please make sure you bring the following with you:

  1. Your Student ID. We cannot provide a uPass to anyone who is not present, in person, with their pass.


  • We cannot provide a uPass to anyone who is not present, in person, with their  Student ID.
  • Masks are encouraged.


The uPass opt-out period closed on September 30th.

All opt-out applications must be submitted by that date. No extensions or exceptions.

What you will need to opt-out:

  • Proof of address (utility bill, rental/lease agreement, etc) 
  • Copy of your statement of fees showing the uPass fee charged on your student account 
  • Proof all classes are online 
  • Mailing address for your refund cheque 

Approved applicants will receive their uPass Fee refunded to them approximately 6 to 8 weeks after the opt-out closes to allow for all applications to be processed and cheques to be issued.

Who can opt-out?

If you confirmed that you have been automatically charged the uPass in your tuition and you:

  • Dropped to part-time status before September 30th 
  • Reside outside of the transit service area during the fall/winter terms
  • Or you are a student with a disability who requires alternate means of transportation 

You can apply for a refund between August 15th and September 30th.

 Apply for Refund



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SC0001-955 Oliver Road, Thunder Bay, ON P7B 5E1 | OA1027-500 University Avenue, Orillia, ON L3V 0B9

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