Thunder Bay uPass

How do I pick up my bus pass?

To pick up or purchase the uPass, visit one of the advanced pick-up locations below:

  • Thursday, August 31 - Bartley Residence by Dan's Diner from 9:30AM - 3PM
  • Friday, September 1 - Day at the Lake event at Lake Tamblyn from 11AM - 4PM

  • Tuesday, September 5 - Inside The Agora from 10AM - 3PM

  • View the full U-Pass Pick-up Calendar 

Please email or visit us in our temporary office (UC2020) if you need to make special arrangements or if you have any questions.

    When picking up your uPass

    Please make sure you bring the following with you:

    1. Your Student ID. We cannot provide a uPass to anyone who is not present, in person, with their pass.
    2. Your opt-in payment ($225.75if you have not been charged on your tuition


    • We cannot provide a uPass to anyone who is not present, in person, with their  Student ID.
    • Masks are encouraged.


    The uPass opt-out period closed on September 30th.

    All opt-out applications must be submitted by that date. No extensions or exceptions.

    What you will need to opt-out:

    • Proof of address (utility bill, rental/lease agreement, etc) 
    • Copy of your statement of fees showing the uPass fee charged on your student account 
    • Proof all classes are online 
    • Mailing address for your refund cheque 

    Approved applicants will receive their uPass Fee refunded to them approximately 6 to 8 weeks after the opt-out closes to allow for all applications to be processed and cheques to be issued.

    Who can opt-out?

    If you confirmed that you have been automatically charged the uPass in your tuition and you:

    • Dropped to part-time status before September 30th 
    • Reside outside of the transit service area during the fall/winter terms
    • Or you are a student with a disability who requires alternate means of transportation 

    You can apply for a refund between August 15th and September 30th.

     Apply for Refund



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    SC0001-955 Oliver Road, Thunder Bay, ON P7B 5E1 | OA1027-500 University Avenue, Orillia, ON L3V 0B9

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